Experience

2019 - Present

2019 - Present

2019 - Present

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  • Content Operations - Play Store
  • Program Management 
  • Digital Supply Chain Operations

2014 - 2019

2019 - Present

2019 - Present

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  • Content Operations - App Store
  • Engineering Project Management
  • Refunds/Fraud Management

2008 - 2013

2019 - Present

2008 - 2013

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  •  Programming Contract Negotiation
  • Project Management
  • Government Compliance


Education

Baylor University - Undergrad

Baylor University - Undergrad

Baylor University - Undergrad

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  • Finance/International Business - Major
  • Accounting/Spanish - Minor

Thunderbird - MBa

Baylor University - Undergrad

Baylor University - Undergrad

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  • Global Management - MBA
  • Graduated with Honors


Play Store

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Senior Program Manager - business ops/strategy

  • Program Management - Manage the digital supply chain from studio to storefront for the global TVOD business on both the Play and YouTube storefronts. 
  • Relationship Management - Responsible for managing the relationship with multiple high value studio partners. This includes driving the adoption of new features and processes, managing the overall business performance on our platforms, and ensuring we continue to thrive in an ever changing industry environment. 


App Store

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Enginerring Project Manager

  • Program Management: Manage global operational aspects and initiatives that affect the commerce and storefront engineering teams. Identify innovative enhancements and/or new features for App Store partners to utilize that will improve end user experience on the storefront or within our commerce system
  • Operational Process Improvement: Focus on making current operational processes in the areas of support, internal communication, and project management more efficient through a data driven and global approach.
  • Relationship Management - Responsible for managing the relationship with multiple high value game and app developers. Worked closely with them to both prepare them for upcoming changes/features and advocate for changes/features based on business needs. 
  • Data Analysis: Take a data centered approach to decision making and have worked diligently to make it easy to access relevant data for such decisions. Comfortable mining and presenting raw data using a variety of methods as well (SQL, SPSS, Python, Excel, etc.. )

App Store operations - mba intern

  • Presented a project that focused on closing the gap between the app developer and the end user given the massive scope of the App Store. 
  • Won award for best intern project and was offered full-time employment as a result. 


Programming

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international programming specialist

  • Contract Negotiation: Negotiated specific contract terms for new content and existing content renewals, extensions, and additions. Was part of negotiation team that added many new channels to the 29 different language groups carried on DISH. 
  • Project Management: Evaluated international business and created proposal for executive management outlining changes to drastically simplify over-complicated international business. Project included leading team of 6 people and creating inter-departmental cooperation with 5 separate departments
  • Data Analysis: Developed detailed financial and market analysis taking into consideration existing programming lineup, budget, market demographics, and financial impact proposal carried

programming coordintor

  • Project Management: Managed channel lifecycle including channel launches, takedowns and existing channel changes. Responsible for launch of over 40 channels and managing takedown of roughly 10
  • Government Compliance: Managed Public Interest channels mandated to be carried by FCC. Created new process for reviewing satellite bandwidth and evaluating potential Public Interest programmers.